Worried about Energy costs?
Concerned about energy debts?
Don’t understand your Energy bills?
Not sure where to turn?
Our trained Energy advisers can help you with the following:
- Understand your bill or prices (tariff)
- Check that you’re not missing out on benefits that you are entitled to
- Access debt advice
- Apply for support to reduce or clear Energy debts
- Access increased support from your supplier, and Northern Powergrid
- Make sure that you don’t miss out on any discounts or payments
- Resolve disputes with Energy Suppliers and understand what to do if they don’t
- Make a complaint to your Energy Suppliers
- Understand steps you can take to reduce your usage, whilst staying comfortable in your home
- Access support from other Energy advice services
How To Get Help
If you are struggling to pay your energy bills or need help with understanding your bills and access support available from your supplier, please:
- Ring our Adviceline on 0808 2787828
- Or come to our walk in sessions – Mondays 9.30am – 1pm at Central Hall, Alice Street, Keighley, BD21 3JD or Tuesdays 9.30am – 1pm at Argus Chambers, Hall Ings, Bradford, BD1 1HX